Wests National Coaches Terms and Conditions
1) Definitions, In these terms:
a) ‘Company’ or ‘Wests National Coaches’ means Wests Transport Enterprises P/L (trading as Wests National
Coaches).
b) ‘Customer’, ‘you’ and ‘your’ means the purchaser of charter services from the company.
c) ‘Terms and Conditions’ means these Terms and Conditions.
2) PRIVACY
a) Wests National Coaches has a privacy policy that all personal information received in the performance of our
services will be treated with confidentiality by the company and its staff in accordance with the Department of
Transport and Main Roads Contract requirements and School Transport Assistance Policy, unless otherwise
required or authorised by law.
3) QUOTATIONS
a) Wests Na5onal Coaches charters are quoted on 5me, distance, vehicle si6e and availability and. Accordingly, any
variance to the above, eg late departure, extra distance or damage will incur extra charge to charter cost. Quotes
are subject to availability at time of booking.
b) All quoted prices include GST and are to be paid to the company in $AUD.
c) If directions of route are not requested, the most direct route will be used for the purpose of quotation.
d) Unless quoted as such, a vehicle should not be assumed to remain between outward and return journey or to
remain available for the hirer’s incidental use between these journeys.
e) We do not pay commissions on any quoted price unless prior approval is given.
f) All prices are given in writing by email or post. Verbal quotes will not be considered binding as authenticity cannot be guaranteed.
g) Quotes are based on the understanding that they will proceed with normal 5mes and without undue delay beyond
our control, including but not limited to weather, act of God, passenger injury or tra<c accident. Some5mes these
unforeseeable delays incur significant cost above and beyond the booked charter cost and the company cannot
feasibly allow for these unknown costs into our quotes but will make best effort to advise you as soon as we are
aware of them. Delays/diversions and any decisions in respect of the above will be at the sole discre5on of the
company and as not allowed for in quoted charter costs, further payment may be required.
4) ACCESS
a) Any route, pickup/drop off or des5na5on stated as part of charter booking is subject to suitable safe access to/via
the stated loca5on for the vehicle used. If this cannot be safely accessed, as determined by the company and/or
driver, Wests Na5onal Coaches and/or its driver will, where possible, advise the nearest pickup/drop off loca5on.
5) BOOKING REQUIREMENTS
a) To secure your booking we will require a non refundable deposit of $1CC per vehicle to be paid at 5me of booking
(excl. account customers). Your booking of any charter with the company is accepted subject to the terms and
condi5ons here and by confirming your booking you accept that these terms and condi5ons will apply.
b) School students or groups aged Under 18 must have at least one responsible adult travelling on coach who will be
responsible for their well being and behaviour.